Partial service disruption

Incident Report for Personio Statuspage

Resolved

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Posted May 19, 2026 - 14:26 CEST

Monitoring

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Posted May 19, 2026 - 12:19 CEST

Update

Deleting employees might also not be possible. We are continuing to work on a fix.
Posted May 19, 2026 - 10:33 CEST

Identified

The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load.
A fix is being currently implemented.
Posted May 19, 2026 - 10:17 CEST

Investigating

We are currently experiencing some issues with the payroll module. The following features are affected:
- Approvals might be blocked
- The Payroll module might not load

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Posted May 19, 2026 - 10:03 CEST
This incident affected: Overall System availability, Payroll (Personio Payroll DE, Preliminary Payroll (and file export integrations), Datev Integration, Xero Integration, A3 Integration, Loket Integration, Tax Advisor Platform), and Core Platform (Employee & Organization Management, Salary Management).