The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Posted Feb 23, 2026 - 15:49 CET
Monitoring
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Posted Feb 23, 2026 - 11:25 CET
Investigating
We are currently experiencing some issues with our Support Hub. The following features are affected: - New support tickets currently cannot be created
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Posted Feb 23, 2026 - 10:36 CET
This incident affected: Overall System availability and Core Platform (Support & Help).