Partial service disruption

Incident Report for Personio Statuspage

Resolved

The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Posted Jul 14, 2026 - 09:07 CEST

Update

Mailjet has resolved the issue on their end. New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.
Posted Jul 13, 2026 - 16:52 CEST

Monitoring

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Posted Jul 13, 2026 - 13:15 CEST

Investigating

We are currently experiencing some issues with the Recruiting App. The following features are affected:
- Inbound applicant messages may not be received due to a technical issue with our partner Mailjet

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Posted Jul 13, 2026 - 10:58 CEST
This incident affected: Overall System availability and Apps (Recruiting).