The outage affecting account access has been fully resolved. All services are operating normally.
Thank you for your patience while we worked through this.
Posted Apr 30, 2026 - 09:59 CEST
Monitoring
A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
Posted Apr 30, 2026 - 09:49 CEST
Identified
We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
Posted Apr 30, 2026 - 09:47 CEST
Investigating
We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts.
Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
Posted Apr 30, 2026 - 09:43 CEST
This incident affected: Overall System availability.