All Systems Operational

System availability ? Operational
Personio Conversations Operational
Email services ? Operational
First and third-party integrations (API) Operational
Support applications (Help & Feedback) ? Operational
Personio Payroll DE ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Sep 23, 2025 10:00-12:00 CEST

To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Posted on Sep 12, 2025 - 09:55 CEST
Sep 17, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Sep 4, 11:34 CEST
Sep 16, 2025
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Global service outage
Resolved - From 10:02pm CET - 00:46pm CET, our system was not available due to a global service outage. Our engineering teams resolved the issue to get everything up and running again.

We apologize for any inconvenience this may have caused.
Sep 11, 22:00 CEST
Partial performance / Loading time issues | Performance Area
Resolved - This incident has been resolved.
Sep 11, 15:15 CEST
Update - We are continuing to monitor for any further issues.
Sep 11, 15:14 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 13:58 CEST
Investigating - We are having intermittent issues in the employee performance area, user actions might be executed with a delay. No data loss is involved Our engineering teams are already working on a solution.

We will keep you posted with the latest information and apologize for any inconvenience this may caused.
Sep 11, 13:38 CEST
Sep 10, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Sep 4, 11:31 CEST
Sep 9, 2025
Partial Service Disruption | Inbox not loading
Resolved - This incident has been resolved.
Sep 9, 12:29 CEST
Investigating - We are currently investigating this issue.
Sep 9, 12:20 CEST
Global service outage
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Sep 9, 10:01 CEST
Monitoring - A fix has been implemented and access to Personio is be possible again. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Sep 9, 09:48 CEST
Investigating - Our system is currently not available due to a global service outage. You may encounter HTTP 504 or 404 errors when trying to access Personio. Engineers are already working to get everything up and running again.

We will keep you posted with the latest information and apologize for any inconvenience this may cause.
Sep 9, 09:34 CEST
Sep 8, 2025
Partial service disruption | Inbox
Resolved - This incident has been resolved.
Sep 8, 16:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 16:48 CEST
Investigating - We are currently experiencing some issues with the module Inbox. Loading the inbox items might not load.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Sep 8, 15:18 CEST
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Partial service disruption in Personio Payroll DE
Resolved - This incident has been resolved.
Sep 5, 10:12 CEST
Update - We are continuing to investigate this issue.
Sep 5, 10:12 CEST
Investigating - We identified an issue and Payroll DE Approvals have been deactivated. There may also be lag on the Payroll related pages.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Sep 4, 12:57 CEST
Sep 4, 2025
Partial service disruption due to email provider outage
Resolved - Our email provider has implemented a fix and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Sep 4, 13:48 CEST
Identified - We are currently experiencing issues with our email service due to an outage at our email provider.

Users might not be able to receive system emails, including notifications, login-related emails, and others.

Please be aware that the remaining system is stable and running according to expectations. We are currently waiting for our service provider to fix the issue.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Sep 4, 11:46 CEST
Sep 3, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Sep 2, 13:13 CEST
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