Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Mar 12, 11:29 CET
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Mar 12, 11:11 CET
Investigating -
We are currently experiencing some issues with our eSignature feature. The following functionalities are affected: - Employees might not receive access codes when trying to sign a document with an Advanced Electronic Signature - Employees might not receive emails reminders about pending eSignature requests
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Mar 12, 11:01 CET
Resolved -
Employees are now able to register for email-less login with an activation code again. The Entrance App is available for time tracking again
Mar 11, 12:56 CET
Update -
We found that the following functionalities might be affected: - Employees might not be able to register for email-less login with an activation code - Our entrance app might not be available for attendance tracking
Mar 11, 10:34 CET
Identified -
The issue has been identified. A fix is being currently implemented.
Mar 11, 09:55 CET
Investigating -
We are currently experiencing some issues with our authentication functionalities. The following features are affected: - Employees might not be able to register for email-less login with an activation code
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Mar 11, 09:23 CET
Completed -
The scheduled maintenance has been completed.
Mar 11, 00:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 22:00 CET
Scheduled -
To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.
Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).
During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.
Resolved -
The implemented fix is working as expected and the issue is fully resolved. Additionally, all pending invitation emails have been re-sent. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Mar 6, 10:09 CET
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Mar 5, 15:19 CET
Identified -
The issue has been identified. A fix is being currently implemented.
Mar 5, 14:27 CET
Investigating -
We are currently experiencing some issues with inviting employees. The following features are affected: - New employees created via the employee list might not receive an invitation email
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Mar 4, 14:00 CET
Completed -
The scheduled maintenance has been completed.
Mar 4, 00:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 22:00 CET
Scheduled -
To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.
Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).
During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.
Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Mar 3, 13:56 CET
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Mar 3, 13:06 CET
Investigating -
We are currently experiencing some issues with account configurations. The following features are affected: - Employee role administration might not be working as expected
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Mar 3, 11:41 CET
Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Mar 2, 17:32 CET
Identified -
The issue has been identified. A fix is being currently implemented.
Mar 2, 11:50 CET
Investigating -
We are currently experiencing some issues with our employee and organizational management features: - Updates to employee data might not be visible in all product areas
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Mar 2, 10:19 CET