Personio SE & Co. KG Status

All Systems Operational

System availability Operational

Personio Conversations Operational

Email services Operational

First and third-party integrations Operational

Support applications (Help & Feedback) Operational

API Operational

Personio Payroll DE Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Partial service disruption: Personio Payroll

Resolved - This incident has been resolved.
Mar 20, 18:08 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 14:38 CET

Identified - We identified the root cause and are working on a solution.
Mar 20, 10:30 CET

Investigating - We identified an issue where new Payroll Tax Changes from January onwards are not working as expected. The Approval button is disabled until we can ensure the data is correct.
Mar 20, 10:00 CET

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Time Tracking

Resolved - This incident has been resolved.
- All attendance periods have been restored.
- Overtime balance has been re-calculated.
- Approval requests that refer to outdated attendance periods have been cleaned up.
Mar 17, 19:14 CET

Update - We have fixed the issue of the approvals not working as expected in some cases.

We are continuing the re-calculation of overtime balances for some edge cases and will provide an update once we have finished this.
Mar 17, 18:19 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 17, 14:06 CET

Investigating - After last week's incident regarding time tracking, we continue to cleanup the side effects. We are currently investigating an issue where users might experience errors when trying to approve time tracking submissions.
Mar 17, 11:46 CET

Mar 16, 2025

No incidents reported.

Mar 15, 2025

Partial service disruption - Time Tracking

Resolved - All data has been completely restored and overtime and deficit hours have been recalculated.
Mar 15, 11:43 CET

Monitoring - Some parts of the issue have been fully resolved, but work is still ongoing to restore missing attendance data.

- Attendance periods related to integrations have been restored.
- Overtime and deficit hours have been recalculated.

Our team is continuing to address the remaining impact, and we will provide further updates as progress is made.

Thank you for your patience!
Mar 14, 15:51 CET

Update - We are still working on restoring all affected data and fully resolving the issue. Our team is making progress, and we will provide further updates as soon as possible.

Thank you for your patience!
Mar 14, 14:21 CET

Identified - We have identified the issue and are actively working on restoring affected data.

Current progress:
- Incorrect clock-out related attendance periods have been restored
- Overtime balances are being recalculated
- Attendance data related to integrations is being restored

We will provide further updates as the recovery progresses. Thank you for your patience!
Mar 14, 13:17 CET

Investigating - We are currently investigating an issue affecting the Time Tracking feature, which may impact tracked times and overtime balances. Our team is working to identify the root cause and and will provide updates as soon as possible.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Mar 14, 09:32 CET

Mar 14, 2025

Partial service disruption - Navigation bar

Resolved - The issue causing the left-hand navigation bar not to load has been resolved. The fix has been successfully applied, and functionality is fully restored.

Thank you for your patience!
Mar 14, 14:21 CET

Monitoring - A fix has been implemented for the left-hand navigation bar not loading issue, and we are now monitoring the results.

We will provide further updates as needed. Thank you for your patience!
Mar 14, 14:01 CET

Identified - Investigating: Navigation Bar Not Loading

We are currently experiencing an issue where the left-hand navigation bar is not loading for some users. The team has identified the root cause and is actively working on a fix to mitigate the issue.

We will provide further updates as soon as possible. Thank you for your patience.
Mar 14, 13:40 CET